Sankra Cookie Policy

At Sankra Online Casino, we believe in being fully transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, what types of cookies we place on your device when you visit sankra.com, and how you can control or disable them. By continuing to use our platform — whether via the Sankra app, desktop browser, or mobile browser — you consent to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They allow us to recognise your device on subsequent visits and help us deliver a more personalised and consistent experience. Here at SankreOnline Casino, we use cookies to ensure our platform functions correctly, to remember your preferences, and to analyse how our services are used so we can continue to improve them.

Cookies may be set by us directly (first-party cookies) or by third-party services we work with, such as game providers, payment processors, and analytics platforms. Some cookies are temporary and expire when you close your browser (session cookies), while others remain on your device for a set period of time (persistent cookies).

Why We Use Cookies

At Sankra Online Casino, we use cookies for several important purposes that help us deliver a smooth, secure, and enjoyable gaming experience. These purposes include:

• Ensuring the technical functionality of our website and the Sankra mobile app
• Keeping you logged in to your account during your session via the Sankra login and Sankra sign in process
• Remembering your language preferences and display settings
• Analysing website traffic and user behaviour to improve our services
• Delivering relevant promotional content, including information about the Sankra welcome bonus, Sankra free spins, and the Sankra promo code
• Preventing fraud and ensuring the security of your account
• Enabling third-party integrations with our game and payment providers

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function and cannot be switched off. We use them to enable core features such as account login, session management, and secure payment processing. Without these cookies, services you have requested — such as the Sankra register process or accessing your account via the Sankra android app or Sankra iOS app — cannot be provided.

Performance and Analytics Cookies

Our SankreOnline Casino platform uses performance cookies to collect information about how visitors interact with our website. This includes data on which pages are visited most frequently, how users navigate between sections, and whether error messages are encountered. We use this information to improve the way our website works and to enhance your overall experience. These cookies do not collect information that identifies you personally.

Functionality Cookies

Functionality cookies allow us to remember choices you have made — such as your preferred language, currency (for example, Euro or cryptocurrency), or display preferences — so we can provide a more personalised experience the next time you use the Sankra app or visit our desktop platform. At Sankra Online Casino, we are committed to making every visit as seamless and tailored as possible.

Targeting and Advertising Cookies

We and our trusted third-party partners may use targeting cookies to deliver promotional content that is relevant to your interests. These may include information about the Sankra bonus offers, reload promotions, cashback opportunities, or tournament details. Targeting cookies track your browsing habits across our site and may be used to show you personalised offers when you visit sankra.com or interact with the Sankra online casino on other platforms.

Third-Party Cookies

At SankreOnline Casino, we work with a range of third-party service providers — including game studios, analytics platforms, and payment partners — who may also place cookies on your device when you access their services through our site. These third parties have their own privacy and cookie policies, and we encourage you to review them independently. We do not control the content of third-party cookies.

Cookies and the Sankra App

When you use the Sankra mobile app — available for both Android and iOS — similar tracking technologies may be used to provide functionality equivalent to cookies. These technologies help us deliver a consistent experience across devices, maintain your session when you use Sankra login, and analyse how the app is being used so we can continue to improve it. Our Sankra android app and Sankra iOS app are designed to comply with all applicable data protection standards.

How Long Do Cookies Last?

The duration for which cookies remain on your device varies depending on the type of cookie:

• Session cookies — deleted automatically when you close your browser or end your Sankra sign in session
• Persistent cookies — remain on your device for a defined period (typically between 30 days and 2 years), or until you delete them manually
• Third-party cookies — duration is determined by the respective third party; please refer to their own cookie policies

Managing and Controlling Cookies

At Sankra Online Casino, we respect your right to control how your data is used. You have several options for managing cookies:

Browser Settings

Most modern web browsers allow you to view, manage, block, or delete cookies through their settings menu. Please note that if you choose to block or delete certain cookies, some parts of our website or the Sankra app may not function correctly. For example, restricting strictly necessary cookies may prevent you from completing the Sankra register process or accessing your account.

Cookie Consent Tool

When you first visit sankra.com, we present you with a cookie consent banner where you can accept all cookies, manage your preferences by category, or reject non-essential cookies. You can update your preferences at any time through the cookie settings link available on our website.

Opting Out of Analytics

If you do not wish to participate in our analytics tracking, you may opt out by adjusting your cookie preferences through our consent tool. We also support browser-level Do Not Track signals, although please note that their implementation varies and is not universally guaranteed.

Cookies and Responsible Gaming

Our SankreOnline Casino platform uses certain cookies and session data to support responsible gaming features, such as tracking session duration, monitoring activity patterns, and applying self-imposed limits that you have set on your account. These cookies are part of our commitment to providing a safe and responsible gaming environment for all players.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, the technologies we use, or applicable legal requirements. When we make changes, we will update the policy on this page and, where appropriate, notify you through our website or the Sankra app. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please do not hesitate to get in touch with our support team. At Sankra Online Casino, our customer support team is available 24/7 via live chat or by email at support@sankra.com. We are always happy to assist you with any concerns related to your privacy and data.